Job Description

Manager Business Continuity & Emergency Management

PSEG Company : PSEG Long Island - Hicksville, NY

Work Location Category : Hybrid Flexible - Hicksville, NY

PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories:

• Onsite are roles that have specific onsite requirements and are typically onsite daily.
• Hybrid fixed are roles that are a blend of onsite work/in-person interactions with some ability to work remotely and require employees to live within a commutable distance and be onsite fixed days each week.
• Hybrid flexible are roles that can be performed remotely but require some level of onsite work/in-person interactions on a regular basis, require employees to live within a commutable distance and, since business needs vary by position and may change over time, managers will set expectations and flexibility regarding where and when work is performed.
• Fully remote are roles that can be performed remotely, require employees to live in approved states and will have purpose-driven in-person interactions on occasion.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, well-being and behavioral health programs. We also offer a retirement program, 401(k) with company match, company paid life insurance, tuition reimbursement and a minimum of 18 days of paid time off per year (including vacation, scheduled holidays, and floating holidays).

PSEG offers a unique experience to our more than 12,000 employees – we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie, and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity, and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.

Job Summary:

Position functions as an internal expert and consultant on the subject of Business Continuity (BC) and Emergency Management (EM), business resumption planning, and recovery efforts, and will work to ensure the company can effectively respond to any disaster and maintain all critical business functions at acceptable levels of performance. Provide professional, specialized skills, including BC and EM program development and management, special project leadership (both PSEGLI and National Grid strike reponse, Pandemic planning and coordination, BC impacts of NIST CSF and Ransomware audits, etc.) planning and management, and problem analysis and resolution, on a PSEG level. Ensures business continuity plans align with PSEG Enterprise governance procedures and Guidance Instructions, including the Company’s Corporate Emergency Management (CEM) Charter and reporting requirements of the CEM Committee.

Job Responsibilities:

• Ensure the development of 60 Business Continuity (BC) plans covering over 290 business processes occurs within each Business Unit, including the ongoing update/refinement of business disruption recovery strategies to help achieve BC Recovery Time (RTO) and Recovery Point (RPO) Objectives. Leverages this information to effectively respond to associated LIPA Operating Service Agreement Contract Metrics and industry standards (NIST CSF), development of effective BC response plans (Cyber-attack, ransomware and strike), and to maintain the BIA Data Repository for the determination of Disaster Recovery application restoration priorities.
• Continue to mature and update the BC Program in response to LIPA feedback and subject matter consultants/experts and industry best standards.
• Conduct the assessment of business process downtime risk via the completion of a business impact analysis (BIA), definition and classification of critical business processes, and the design, development and documentation of BC Plans, including business process recovery strategies and options. In addition, this effort includes assisting BUs in the development of business process Workarounds to compensate for the loss of IT applications/systems.
• Train Business Continuity Coordinators (BCC); provides qualitative feedback on BC program documents; helps coordinate BC plan tests an exercises; reports the BC program status of BUs to senior management, the Corporate Emergency Management organization and CEM Committe; represents PSEG Long Island on the CEM Committee; and, provides expertise and support to management and BU functional areas, as requested, when a disruption occurs.
• Develops and maintains the Crisis Management (CM) Plan, and provides leadership and guidance to Senior Leadership and BCCs who have roles during business continuity and emergency management events and exercises. Plan and conduct CM Team exercises to train team members on how to address corporate emergencies, support the Incident Commander (IC) and interface with the NJ Executive Crisis Management Team (ECMT).
• Assists and advises the Senior Director of Emergency Planning on business continuity and emergency management program status and issues, and make recommendations for updates to the BC and to DR Enterprise Instructions.
• Coordinate with other CEM functional areas (crisis management, life safety, and emergency planning), and assume the role of PSEG Long Island project manager for special company-wide business continuity initiatives such as pandemic response and strike planning.
• Responsible for BC records management, Government Emergency Telecommunications Service (GETS) and Wireless Priority Service (WPS), Stage Gate process and emergency BC notification program (ARCOS).

Job Specific Qualifications:

Required:

• Bachelor's degree in Emergency Management, Risk Management, Business Administration or relevant discipline with at least 7 years of relevant work experience.
• Experience in Business Continuity (BC) and/or Emergency Management (EM).
• Strong leadership and management skills and ability to handle multiple high profile tasks involving all PSEG Long Island Business Units that have, at times, competing priorities.
• Effective team player that can build consensus on high profile projects across multiple business areas.
• Excellent project planning and management skills and the ability to keep challenging projects on schedule.
• Ability to effectively communicate with senior executives.
• Valid US Drivers License with a safe and satisfactory driving history.

Desired:

• Master’s Degree.
• Industry relevant certification/s (CDRP, CBCI, CBCP, EDRP, ISO CBCM, etc).
• Supervisory experience in Business Continuity (BC) and/or Emergency Management (EM).

Disclaimer:

Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.

If you are a current PSEG employee and if you are offered an opportunity with PSEG Long Island, you will be treated as a new hire. Please note that as a new hire to the Long Island subsidiary, your benefits will change and generally will be consistent with other similarly situated PSEG Long Island new hires. Similarly, for PSEG Long Island employees who accept job opportunities with PSEG or any of its subsidiaries (other than PSEG Long Island), their benefits would change and generally be consistent with other similarly situated new hires of that company. 

As an employee of PSE&G or PSEG LI, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations. 

For all roles, PSEG’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. For employees in federally regulated roles (including positions covered by USDOT, PHMSA, or NRC regulations), this also includes random testing. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and/or medically, it is prohibited for employees in federally regulated roles. Employees who are hired or transfer into a federally regulated role are subject to drug and alcohol testing, inclusive of marijuana. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for such a positive result.

PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals. 

PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodations@pseg.com.

If you need to request a reasonable accommodation to perform the essential functions of the job, email accommodations@pseg.com. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.

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